Last Updated: July 29, 2026
Welcome to Ruby Twist Ball Vape. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.
Information We Collect
When you visit our website or place an order, we may collect the following information:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely through our payment providers)
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and tracking technologies
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Verify and complete transactions
- Provide customer support
- Respond to inquiries
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails when you have chosen to receive them
Payment Security
We take reasonable measures to protect your payment information. Payments are processed through secure payment providers using encrypted technology. We do not store your complete payment card details on our servers.
Cookies
Our website uses cookies to improve your browsing experience. Cookies help us:
- Remember your preferences
- Keep your shopping cart active
- Analyze website traffic
- Improve website performance
- Personalize your shopping experience
You can disable cookies through your browser settings, although some website features may not function properly.
Shipping Information
To deliver your order, we share only the necessary shipping information with trusted shipping and logistics providers.
Marketing Communications
If you subscribe to our newsletter or promotional emails, you may receive updates about new products, special offers, and promotions. You can unsubscribe at any time by clicking the unsubscribe link included in our emails.
Third-Party Services
We may use trusted third-party services for:
- Payment processing
- Shipping and logistics
- Website analytics
- Email marketing
- Fraud prevention
- Customer support
These providers receive only the information required to perform their services and are expected to protect your information.
Data Security
We implement appropriate technical and organizational safeguards to help protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. While no method of electronic transmission or storage is completely secure, we work to maintain reasonable security measures.
Data Retention
We retain your personal information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Restrict certain processing activities
- Object to certain uses of your information
- Request a copy of your personal data where applicable
To exercise these rights, please contact us using the details below.
Children’s Privacy
Our website is intended for adults and is not directed toward children. We do not knowingly collect personal information from individuals who are not legally permitted to purchase our products.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact our customer support team through our Contact Us page or the email address listed on our website.
By using the Ruby Twist Ball Vape website, you acknowledge that you have read and agree to this Privacy Policy.